Refund policy

Refund Policy for HulkMeal:

Thank you for choosing HulkMeal. We strive to provide you with high quality meals and exceptional service. Please read our refund policy carefully before placing your order.

1. Eligibility for reimbursement:
a. We do not offer refunds or cancellations of orders once they have been shipped. This is due to the perishable nature of our products.
b. Refunds will only be considered in the following circumstances:
i. Incorrect or Damaged Products: If you receive an incorrect order or damaged items, please contact our customer service team within 24 hours of receiving your order. We may ask you for photographic evidence to process your refund request.
ii. Quality Issues: If you experience any quality issues with our meals please contact us immediately providing specific details including photographs if necessary. We will assess the situation and determine the appropriate resolution.

2. Contact customer service:
a. To request a refund or report an issue, please contact our customer service team within 24 hours of receiving your order. You can reach us by phone at 450-623-0057 or by email at order@hulkmeal.com