HULKMEAL – SHIPPING POLICY

Last Updated: 2025-11-26

At HulkMeal, we are committed to delivering your meals promptly and ensuring they arrive fresh. Please review our shipping policy to understand our delivery and pickup processes.

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1. Delivery Areas

We deliver within the Greater Montreal area and selected regions in Québec.

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2. Delivery Schedule

• Greater Montreal Area:
  Orders are delivered the day after placement, available on weekdays (Monday to Friday), between 2 p.m. and 9 p.m.

• Areas Outside Greater Montreal (e.g., Gatineau, Quebec City):
  Deliveries are typically made via Purolator at the start of the week.

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3. Delivery Fees

• Orders Over $150 (before tax):
  Free delivery

• Orders Under $150:
  A shipping fee of $9 applies.

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4. Order Tracking

• Greater Montreal Area:
  On the day of delivery, you will receive a text message and an email containing your tracking number.

• Areas Outside Greater Montreal:
  You will receive an email on the day of your delivery.

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5. Delivery Instructions

• Absence During Delivery:
  If you are not home, meals will be left at your door or in a designated location specified during checkout. All meals come in insulated bags that help keep food cool.
  HulkMeal is not responsible for any meals left unattended.

• Accurate Information:
  Please ensure that all delivery details are correct. Incorrect or incomplete addresses may result in failed deliveries and will not be refunded.

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6. Pickup Option

You may choose to pick up your order at our store:

📍 280 Chem. de la Grande-Côte, Saint-Eustache, QC J7P 4A7

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7. Product Freshness & Packaging

All meals are delivered in insulated packaging to maintain freshness.
Upon receiving your meals, please refrigerate or freeze them immediately as per the instructions on the labels.

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8. Contact Us

If you have questions about your delivery or need assistance, please contact our team:

📧 Email: sales@hulkmeal.com
📞 Phone: 514-653-5369